The general terms and conditions (the "Terms") which govern the relationship between the customer ("Customer") and Boccadamo S.r.l. with its registered office in Frosinone, Via delle Industrie, 26 - VAT nr 01985000601, entered in the Register of Companies of Frosinone nr 120915 ("Boccadamo S.r.l.") (the Client and Boccadamo S.r.l., collectively, the "Parties") for the purchase of Boccadamo S.r.l. products ("Products") which from time to time for this purpose will be made available on the website www.boccadamo.eu.
The contract language is English.
Buying on-line by means of the Terms and Conditions on the Site is allowed to Customers, as defined further below, both within and out with countries of the European Union. For the purposes of these Terms and Conditions, by Customer, we refer exclusively to the consumer, i.e. a person who buys goods for purposes outside his trade, business or profession.
Boccadamo S.r.l. reserves the right, at any time, to vary the type, reference and terms of offer, including availability, in connection with any of the products which will be placed in turn on the website. The Customer will be informed if the order is not executable due to the unavailability of the product ordered.
Boccadamo S.r.l. tries to ensure that all information sheets relating to the Products are correct, but is unable to guarantee the complete absence of errors. In the event that a significant error is encountered in an information document, Boccadamo S.r.l. will enable to confirm the purchase of the Product or to cancel it.
The prices of products are expressed on the website in € (Euros) and include all applicable taxes (the "Price"). These prices exclude any delivery charges .
Boccadamo S.r.l. tries to ensure that all prices are correct, however it cannot guarantee the absolute absence of errors. In the event that an error is encountered on a price, Boccadamo S.r.l. will enable the Customer to confirm the purchase of the Product at the correct price or to cancel it.
The essential characteristics of the products and their prices are listed in the offer for each individual product on this website
Should the Customer need to correct any errors in data entry, he/she shall follow the proper procedure for amendment contained on the website, before submitting the purchase order.
The contract between the Customer and the Boccadamo S.r.l. is concluded when the order submitted by the Customer is properly processed, the product is delivered at the address of the customer provided that the Boccadamo S.r.l. has received the debit authorization by the company issuing the credit card used by the Customer for payment and the availability of the Product by Boccadamo S.r.l. has been confirmed. The order submitted by the Customer shall be binding for Boccadamo S.r.l. only once all of these conditions have been met. Boccadamo S.r.l. is not liable for malfunctions in network data transmission due to the technical or system errors out with Boccadamo S.r.l. control.
The online order form will be stored on the website database for the time period required to process any orders.
Boccadamo S.r.l. will send to the customer by e-mail, a confirmation of receipt of the purchase order sent, containing a summary of the conditions applicable to the Agreement, including the essential characteristics of the products purchased, the date and time of order, detailed indication of the price, the payment method chosen by the Consumer and delivery cost. The Customer shall, without delay, verify the content of the e-mail and report immediately any errors or omissions to Boccadamo S.r.l. at: firstname.lastname@example.org.
For security reasons the Products purchased on the website will be sent to the address indicated by the Customer. No deliveries will be made to PO boxes.
For each order completed on the website, Boccadamo S.r.l. will issue an invoice/receipt of goods sending it via e-mail, according to art. 7 Presidential Decree 633/72, Presidential Decree 445/2000 and of Decree Law 52/2004. The full and final invoice will be produced from the data provided by the Customer. No change in the bill will be possible after the submission of the order.
Shipping costs are charged to the customer and are valid for purchases of a weight not exceeding 1 kg for shipments that weigh more than 1 kg, Boccadamo S.r.l. reserves to be applied to the Customer shipping costs higher than those reported during order confirmation.
The Products purchased will be delivered by courier (the "Courier") from the business day following the date of receipt of payment. Orders are processed and delivered from Mondays to Fridays, excluding public holidays. Boccadamo S.r.l. is not responsible for unpredictable delays, notwithstanding that, except in cases of force majeure, the Products will be delivered withina maximum of thirty (30) days from the day following that on which the customer has sent the order to Boccadamo S.r.l.
Upon delivery of the goods by the Courier, the Customer shall verify:
Any damage in the packaging and / or product or the mismatch in the number of packages or particulars shall be immediately notified in writing and will be subject to proof of delivery by the courier. Once the Courier's transportation document has been signed, the Customer may not object to the external characteristics of the delivered goods.
If it is not able to deliver the goods ordered due to sudden and temporary unavailability of the Products, Boccadamo will promptly, and in any case not later than thirty (30) days, inform the Customer, via e-mail. The amount paid by the Customer shall be refunded as soon as possible but no later than thirty (30) days of receipt of the purchase order.
Boccadamo S.r.l. will provide the Customer with a tracking number so that the Customer can track his/her parcel and track its movement until delivery.
Boccadamo S.r.l. aims to ensure the complete satisfaction of the Customer. Boccadamo S.r.l. will therefore reimburse the full cost of any products that have been returned by the Customer which have not been worn, used or damaged, if accompanied by the relevant invoice. Refunds will be issued in the same form of payment provided for the purchase (via paypal). The purchased goods may be returned within ten (10) working days from the date of delivery. The Products purchased online cannot be refunded or returned to stores or to other Boccadamo S.r.l. shops.
In case of withdrawal and subject to the satisfaction of the conditions set out in 9.1 and 9.6 paragraph, the delivery costs to be faced for the return of products to Boccadamo S.r.l. are charged to the Customer and any other cost incurred by the Customer for the return of Products is not refundable from Boccadamo S.r.l.
In case of cancellation/withdrawal of a purchase order, the Boccadamo S.r.l. must promptly refund the Customer no later than 30 (thirty) days of receiving the request under the preceding 9.1 paragraph. The Boccadamo S.r.l. send an electronic notification message once made the refund.
The Boccadamo S.r.l. not be liable for those Products returned that are lost, stolen or damaged, thus not taking a refund or compensation.
Pursuant to art. 64 of the D. Decree no. 206/2005, the Customer has the right to withdraw from the agreement without any penalty and without specifying the reason within the term of 10 (ten) working days from the date of receipt of the Products, except as provided in paragraph 9.7.
To exercise the right of withdrawal, the customer must send to the mail address email@example.com a formal application containing: the intention to exercise the right of withdrawal pursuant to art. 64 of Legislative Decree 6 September 2005, n. 206 (the "Consumer Code"), the details of the Products for which the customer wishes to exercise the right of withdrawal, the order number issued at the time of purchase and the data relating to the bank account of the customer.
Should the Customer decide to modify or delete the submitted order, the Customer shall promptly send an e-mail to the following address: firstname.lastname@example.org. Boccadamo srl will do everything possible in order to satisfy the customer's request. However, once the product has been sent, the order may no longer be modified nor deleted until such time as the goods has been duly returned to Boccadamo S.r.l. In this case we refer to the provision of the above paragraph 9.1.
The Products purchased on the Site are delivered in boxes.
Boccadamo S.r.l. aims to provide information on the Site which is constantly updated. However it is not possible to guarantee the complete absence of errors. The site may have errors, materials typos, errors in general, inaccuracies or omissions, some of which may refer to the price, the features and availability of the Product. Boccadamo reserves the right to correct any errors, inaccuracies or omissions, including after an order has been sent, as we reserve the right to change or update information at any time without prior notice .
Boccadamo S.r.l. guarantees the authenticity of all the Products purchased on its website.
Boccadamo S.r.l. selling on internet the original products bearing the markings "Boccadamo Jewels, Boccadamo Man, Mya Boccadamo, TooBe, Boccadamo Petit and Boccadamo Time" of the Boccadamo S.r.l. ownership, exclusively through the website www.boccadamo.eu and www.boccadamo.com. No page or other content of this site may be reproduced without prior written permission.
If a Product sold by Boccadamo S.r.l. presents a lack of conformity to what has been described, the customer is not fully satisfied or there is a discrepancy with the order submitted by the Customer, the Customer shall keep all the papers, the Product and its box and immediately contact the company by email to: email@example.com.
Pursuant to Legislative Decree no. 196/2003 ("Code") and any amendments thereto, Boccadamo S.r.l. is the data controller of the personal data of the customer, whose contribution is optional but is necessary for the management of orders and supplies. For the purposes of supply management and related orders, the customer's personal data will be kept in the archives of the Administrative Services Centre within the Administration Area of Boccadamo S.r.l. (responsible for the processing of personal data) and Boccadamo S.r.l. and treated as strictly necessary to the stated purposes. Those in charge of the processing of personal data will be Boccadamo srl; those involved in the management of sales and the Administrative Services Centre of Boccadamo Ltd. Customer Services. At any time, the customer can exercise his/her rights under art. 7 D. Decree 196/2003 (such as knowing at any time about your personal data and how it is used, to update, alter, delete, block or oppose the processing of this data for legitimate reasons, to know the list of the data processors) by writing to the following email address: firstname.lastname@example.org
With the consent of the customer, the personal data of the same will be used to allow Boccadamo S.r.l. to engage in informative news about special offers of products or promotions, including through e-mail or sms.
For matters not specifically provided for in the General Conditions, Boccadamo S.r.l. refers to specialised disciplines represented by the Consumer Code (Italy), which will be amended, supplemented or replaced from time to time, by the alternative to that of the Civil Code (Italy).
The reference to a precise chronological term presented in the General Conditions will be deemed to be replaced from time to time, as the term of best guarantee for the customer that the Code of Consumption (Italy) should come to expect in the future, and will therefore have to be so interpreted, understood and read.
In case of conflict, the provisions of the Code of consumption shall prevail over those of the Civil Code and, except as provided for in section 15.2 immediately above, those of the General Conditions of the Code of consumption, as waived .
Italian law is applicable.
The place of jurisdiction is Frosinone.
Unless otherwise specified in these Terms and Conditions, electronic communications will be made to email@example.com. For further information and assistance on the website or on how to purchase online, Boccadamo S.r.l. offers the following contact addresses: firstname.lastname@example.org and Boccadamo S.r.l., Via delle Industrie, 26 - 03100 Frosinone.